Privacy Policy for SunEasy

Effective Date: 22 Mars 2026
Last Updated: 22 Mars 2026

1. Introduction

Welcome to SunEasy! We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you use the SunEasy mobile application and website (collectively, the "Platform").

By using SunEasy, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect the following types of information when you use SunEasy:

a. Personal Information

  • Name, email address, phone number, and other contact details when you create an account.
  • Payment information when you make reservations or purchases.
  • Business information if you register as a beach business partner.

b. Usage and Device Information

  • IP address, device type, operating system, and browser type.
  • Usage data such as login timestamps, clicks, and interactions with the Platform.
  • Location data if you enable GPS for location-based services.
  • Session information including how you navigate through the app/website.
  • Technical information including device model, battery status, and language settings (on mobile devices).
  • Network connection type and status.
  • Current page/screen information within the application.
  • Performance metrics to help us improve app stability and speed.

c. Cookies and Tracking Technologies

  • We use cookies and similar technologies to improve user experience and analyze usage trends.
  • You can manage cookie settings through your browser.

d. Analytics Data

  • Modelet e përdorimit, ndërveprimet me veçoritë dhe rrugët e navigimit brenda aplikacionit, të mbledhura përmes Firebase Analytics (GA4).
  • Metrikat e performancës duke përfshirë kohët e ngarkimit të faqeve (LCP, CLS, INP, TTFB) të matura përmes Web Vitals.
  • Të dhënat e thellësisë së lëvizjes dhe ndërveprimeve të klikimeve të mbledhura përmes Google Tag Manager.
  • Regjistrat e gabimeve për të na ndihmuar të identifikojmë dhe rregullojmë çështjet teknike.
  • Të dhënat e ngjarjeve që gjurmojnë ndërveprimet kryesore si kërkimet, rezervimet dhe pagesat.

Important: E Rëndësishme: SunEasy përdor Firebase Analytics (Google Analytics 4), Google Tag Manager dhe Web Vitals për të mbledhur të dhëna analitike. Këto të dhëna përpunohen nga Google në përputhje me politikat e tyre të privatësisë. SunEasy NUK i shet këto të dhëna palëve të treta. Të dhënat analitike përdoren ekskluzivisht për përmirësimin e shërbimeve tona dhe përvojës së përdoruesit. Ju mund të hiqni dorë nga mbledhja e të dhënave analitike në çdo kohë përmes banderolës sonë të pëlqimit të cookies (ueb) ose çelësit të analitikës në cilësimet e aplikacionit (celular).

3. How We Use Your Information

We use the collected data for the following purposes:

  • To provide and maintain the SunEasy Platform.
  • To process reservations, payments, and customer support requests.
  • To personalize your experience and recommend services based on your preferences.
  • To improve security, detect fraud, and comply with legal requirements.
  • To send important updates, promotional materials, and service notifications (you can opt out of marketing communications at any time).
  • To analyze app performance and identify areas for improvement.
  • To understand user behavior and optimize the user interface.
  • To diagnose and fix technical issues.
  • To measure the effectiveness of our features and services.

User Consent: User Consent: We respect your privacy choices. You have the right to opt out of non-essential data collection at any time. If you choose to opt out, we will only collect data that is strictly necessary for the basic functioning of the service.

4. Sharing and Disclosure of Your Information

We do not sell your personal information. We also do not share analytics data collected about your usage of the app with third parties. However, we may share certain information with:

  • Business partners: If you book services from a SunEasy business partner (e.g., beach operators), we share necessary details for the reservation.
  • Service providers: Third-party vendors that help us with payment processing, analytics, and IT infrastructure.
  • Legal authorities: If required by law, court order, or governmental regulation.

Analytics Data: Analytics Data: All analytics data we collect about your usage of the platform is strictly for internal use only. We use this data to improve our services, fix bugs, and enhance the user experience. This data is never sold or shared with third-party companies for marketing or advertising purposes.

5. Data Retention and Security

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. We implement industry-standard security measures to protect your data, but no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to the processing of your data.
  • Withdraw consent for certain data uses (e.g., marketing emails).
  • Request a copy of your data in a portable format.
  • Opt out of analytics data collection while continuing to use the service.
  • Request information about what specific analytics data we have collected about you.

To exercise your rights, contact us at [email protected].

Analytics Opt-Out: Analytics Opt-Out: When you first use our app, you'll be asked for consent to collect analytics data. You can change this preference at any time through your account settings. If you opt out, we will immediately stop collecting analytics data about your usage, though we may still collect data necessary for the basic functionality of the service.

7. Third-Party Links and Services

Platforma SunEasy mund të përmbajë lidhje me faqe të palëve të treta. Ne nuk jemi përgjegjës për praktikat e tyre të privatësisë dhe ju inkurajojmë të lexoni politikat e tyre para se të përdorni shërbimet e tyre. Ne përdorim shërbimet e mëposhtme analitike të palëve të treta: Firebase Analytics (Google LLC), Google Tag Manager (Google LLC) dhe Stripe (Stripe, Inc.) për përpunimin e pagesave. Këto shërbime mund të mbledhin të dhëna në përputhje me politikat e tyre të privatësisë. Lidhjet me politikat e tyre të privatësisë: Politika e Privatësisë së Google (https://policies.google.com/privacy), Politika e Privatësisë së Stripe (https://stripe.com/privacy).

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review it periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

SunEasy Team
Tirana, Albania
[email protected]
+355696666614