Accessibility Statement

Last updated: 30 June 2026

Our Commitment

SunEasy, a product of Square Software sh.p.k., is committed to making its website and booking application accessible to everyone, including people with disabilities. We aim to conform with the harmonised European standard EN 301 549, which incorporates the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, in line with Directive (EU) 2019/882 (the European Accessibility Act).

This statement applies to the marketing website suneasy.app and the customer booking web application web.suneasy.app. It does not cover our native iOS and Android apps or internal business tools, which are assessed separately.

Conformance Status

SunEasy is partially conformant with WCAG 2.2 Level AA. "Partially conformant" means that some parts of the content do not yet fully conform to the accessibility standard. The known limitations are listed below, and we are actively working to resolve them.

Known Limitations

We are aware that the following content is not yet fully accessible:

  • Sunbed selection map — the interactive beach map used to choose a sunbed or umbrella is currently drawn on a canvas and cannot yet be fully operated with a keyboard or screen reader, and zooming and panning rely on a dragging gesture (WCAG 2.1.1, 4.1.2, 1.1.1, 2.5.7). A keyboard- and screen-reader-operable alternative is in development.
  • Dialog windows — on some screens, pop-up dialogs do not yet fully trap or restore keyboard focus (WCAG 2.4.3, 2.1.2).
  • Form errors — some validation messages are shown visually but are not always announced to screen readers, and a few fields rely on placeholder text instead of a programmatic label (WCAG 3.3.1, 4.1.2, 1.3.1).
  • Colour contrast — some headings and inline links on certain pages do not yet meet the minimum colour-contrast ratio (WCAG 1.4.3, 1.4.1).
  • Motion — a small number of decorative animations are not yet fully disabled for users who have requested reduced motion (WCAG 2.3.3).

Need help booking? If any part of the reservation process is not accessible to you, we are happy to help. Contact us by email or phone and our team will complete your booking with you.

Preparation of This Statement

This statement was prepared on 23 June 2026 and last reviewed on 30 June 2026. We assessed the accessibility of SunEasy through a self-assessment that combined automated testing (pa11y and Google Lighthouse) with manual expert review of our source code and live pages against WCAG 2.2 Level AA.

Feedback & Contact

We welcome your feedback on the accessibility of SunEasy. If you encounter a barrier or need information in an accessible format, please contact us. We aim to respond within 5 business days.

Square Software sh.p.k.
Tirana, Albania · NIPT M51418039H
info@square.al
+355 69 666 6614

Enforcement Procedure

If you contact us about an accessibility problem and are not satisfied with our response, you can contact the market-surveillance authority responsible for the European Accessibility Act in the EU Member State where you are using the service.